Thank you for the recent service on our air-conditioning unit. the men who did the job were efficient, intelligent and very informed about their job. and as they say, “the price was right.”
Mr. and Mrs. Green
At the recommendation of a colleague from work, Ive been using Hal Watson Air Conditioning Company to service my home’s system since 2009 and have always been extremely pleased with and appreciated the quality of work and treatment I’ve received from you and your entire team.
My neighbor recently damaged my outside units in an accident with her car. Jason came out, surveyed the damage and worked with my neighbor’s insurance company on quotes for the damage. Tony and Jose came out on the coldest day this year and installed two new outside units and a new coil inside. All three gentlemen were like everyone else at your company with which I’ve had the pleasure of talking to or meeting- professional, courteous, and competent; characteristics that unfortunately are all too rare in service industries today. And I’m certain that your team is a reflection of your core values and leadership style.
So I just want to say thank you again for all that you and your team have done to help make my home comfortable. You have this customer for life! A blessed holiday season to you and yours.
Hal Watson helped us in our time of need when 7-8 other companies turned us down for emergency AC services. If that wasn’t enough, the tech who was on call was quick, kind, professional, and even considerate of the fact that we had a toddler sleeping inside! And all of that at 11pm! I’m happy to say I’ve found my go-to AC company!
From my first phone call to replacement of a leaky coil (under warranty) was less than 48 hours — and that included coming out to recharge the unit so I wouldn’t have to go to a hotel with my disabled brother. When a question came up about a service call and Freon charge, the office immediately credited me back. Truly *outstanding* service!!
We wanted to express our thank you to the Hal Watson Company for responding so quickly and doing the work we need in a timely manner. It meant the world to us that you were able to accommodate us and work with us when we had issues with another company in the area. A Great Big Thank You!
Shout out and thank you to Hal Watson Air conditioning. I called early Thursday morning, they had someone out immediately and installed new system the next morning. Super friendly staff and some hard working guys. You guys rock!!!!!
We had many AC companies come to the house and everyone wanted to sell us a new unit with no explanation other than it is 14 years old. Hal Watson AC came to the house, fixed everything the previous people overlooked and explained what the issue was with the current unit. Offered to fix existing unit, and after looking at the cost we decided to get a new unit. They had it installed the next day for the same price as everyone else with no hidden fees. I would highly recommend these guys. They did a great job.
On time, polite, and answered all my questions. I use Hal Watson AC twice/year for peace of mind knowing that my HVAC is working well as we travel quite a bit.
The Hal Watson team who did work on our AC unit were prompt, clean, professional and did a commendable job!!